Report: #1051071

Complaint Review:

  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013
  • Reported By: Sissy — Monett Missouri
    4447 North Central Exp, Suite 110 PMB 406
    Dallas, Texas
    USA "free" credit score scam Dallas Texas

*UPDATE Employee: ScoreSense

Show customers why they should trust your business over your competitors...

I was checking my "Free" credit score on line.  This company offered faster service with a one time fee of $1.00 to check your scores.  Now I found a reoccuring charge of $29.95 from Scoresense.  I called the toll free number and spoke to a representative from who knows what country - his English was poor.  After a lengthy "discussion" he reluctantly cancelled my membership -which I did not order - and gave me a cancellation number. He said he would give the refund request to his supervisor for review.  I advised him that I am filing a dispute with Mastercard and contacting the BBB. He just grunted - that was a universal language.  I went back to the "Free" credit score site and nowhere on there did it say if you pay a dollar for a one time check of your scores that you would be stiffed for $29.95 reoccuring!!!  This company is a ripoff!

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This report was posted on Ripoff Report on 05/15/2013 07:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee


AUTHOR: ScoreSense - ()

Hi Sissy,


We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:


Monday through Friday, 8AM to 5PM CST


We look forward to assisting you.


Thank you,


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