Report: #1066483

Complaint Review: Scoresense.com

  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013
  • Reported By: Richard — Westminster Colorado
  • Scoresense.com
    4447 North Central Expressway Suite 110 PMB 406, D
    Dallas, Texas
    USA

Scoresense.com ScoresenseOTL*ScoresenseOne Technologies LP Entered information to receive credit report for $1.00 then called and canceled. Saw charge the next month. Dallas Texas

*Author of original report: Satisfactory resolution

*UPDATE Employee: Score Sense

Show customers why they should trust your business over your competitors...

On 6-8-13 I entered information to receive a credit report for $1.00 then promply canceled the service and wrote the confirmation number on a piece of paper, that I cannot find. 

 

Giving the benifit of dought, I assumed that this was a reputable company and missed the initial charge to my bank account in June. 

 

On the one month annaversery another charge appeared on my bank account and I again called the company to get reimbursed .

 

The company then did refund the initial $1.00 but kept the two fradulent charges of $29.95.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/12/2013 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/scoresensecom/dallas-texas-75205/scoresensecom-scoresenseotlscoresenseone-technologies-lp-entered-information-to-receive-1066483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Satisfactory resolution

AUTHOR: Richard - ()

I called again and spoke with a representative in Customer Care, Erica and explained my situation to her and she promply refunded the two charges of $29.95 that were in question.  This has altered my perception of the company and I feel that they did act in a professional reputable manner.

Respond to this report!

#2 UPDATE Employee

Score Sense

AUTHOR: ScoreSense - ()

Hi Richard,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.