Complaint Review: SD Truck Springs
SD Truck Springs sdtrucksprings.com Fraudulently shipped via interstate commerce, returned and repackaged Firestone Airbag Kit - See Videos Ronkonkoma New York
*Author of original report: Hard Physical Evidence Discovered Against SD Truck Springs and Firestone
*Author of original report: Updated Report
*Author of original report: Consumer Alert - Buyer Beware - Update
*Author of original report: Be careful shopping on-line. Vendor’s method of customer service is to threaten dissatisfied customer with a lawsuit.
*Author of original report: SD Truck Springs is proffering a defense that is arguably fallacious and disingenuous
*Author of original report: HERE IS WHAT THE FIRESTONE RIDE-RITE 2550 KIT SHOULD LOOK LIKE.
*Author of original report: SD Truck Springs threatens litigation for making an on-live review.
*Author of original report: Firestone Salesman assist in camouflaging SD Truck Springs alleged Consumer Fraud
*Author of original report: You Tube Video Links - Updated
July 17, 2015
On July 8, 2015, I ordered the DEI-2550 Firestone Airbag Kit from SDTruckSprings.com for my 2010 Ford F-350 King Ranch 4x4 DRW truck. I also ordered an air compressor to use for inflation of these airbags via wireless remote. The total order cost was $630.00 (Six Hundred Thirty Dollars.)
The shipment was delivered by UPS on July 13, 2015.
I am 59 years old, have had ten heart surgeries, including tripple bypass. I asked a neighbor who is a mechanic and United States Navy Submariner if he would assist me with installing the airbags and compressor.
Today, July 17, 2015 was the first day my neighbor had off to assist. As with most expensive items I order on line, I video taped opening the boxes in the event there was any damage or other issues with the order.
Please view the videos at the links below.
What I received was a returned and repackaged kit, and we do not even know if it has all of the parts. The two videos show my neighbor and I opening the boxes, which proves that the kit that SDTruckSprings.com sent was obviously previously sold, returned and re-packaged. Arguably, SDTruckSprings.com knowingly and deliberately engaged in interstate perpetration of fraud.
I spoke with SDTruckSprings.com customer service and advised them that the product I received was obviously a return and repackaged kit and they appear to have been previously installed on another truck. After the expected denial, I told the customer service agent that I video taped opening the boxes.
The answer I received from SDTruckSprings.com customer service was, [paraphrased] ‘Did you video tape someone installing them on another truck?’ My reply was pointed. He said he would transfer me to a supervisor, and the line disconnected.
The video(s) below speak for themself.
SDTruckSprings.com contact information is:
SD Truck Springs
14C Union Ave
Ronkonkoma, NY 11779
Toll Free - (877) 774-6473
Telephone - (631) 588-8777
Fax - (800) 485-7534
Video 1 of 2 - youtu.be/_ReyS-tcoeY
Video 2 of 2 - //youtu.be/QMTyQU66wbQ
This report was posted on Ripoff Report on 07/17/2015 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sd-truck-springs/nationwide/sd-truck-springs-sdtruckspringscom-fraudulently-shipped-via-interstate-commerce-returne-1242588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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