Report: #1369626

Complaint Review: Seaborne Airlines

  • Submitted: Tue, April 25, 2017
  • Updated: Tue, April 25, 2017
  • Reported By: Timothy — San Juan California Puerto Rico
  • Seaborne Airlines
    World Plaza Bldg. 28 Munoz Rivera Ave. 9th Floor
    Internet
    USA

Seaborne Airlines Ben Munson, CEO, Dagna I. Ballester / Corporate Support Accountant Seaborne Airlines Scams Corporate Customers and won't refund account balances San Juan Puerto Rico

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Last year May 2016 Seaborne Airlines ran ads in the San Juan Star newspaper stating that if you open a new corporate account or make a deposit in an existing corporate account that they would give you a gift certificate for the same amount good for six months. After repeated correspondence with them I made a purchase and took a trip to the Dominican Republic. I noticed at the time they did not use the certificate (That I was never issued). It struck up something in my mind why they did not ask or mention it.

After six months I e-mailed the accountant that I was in contact with during the process (Dagna I. Ballester / Corporate Support Accountant) and asked about getting the certificate extended. His reply was no and that I did not have a certificate. I reminded him that’s why I opened the account for the certificate and that I wanted to cancel it. That was about six months ago and after multiple e-mails, certified mails and certified mails to the CEO Ben Munson I still don’t have the consideration of a refund nor any reply. Today I called the corporate office and left a message and still not even a reply.

I’m filing a complaint with the FAA and the FTC and then I will take legal action to get a refund and also for damages. I will follow up on Thursday April 27, 2017. 

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This report was posted on Ripoff Report on 04/25/2017 03:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/seaborne-airlines/internet/seaborne-airlines-ben-munson-ceo-dagna-i-ballester-corporate-support-accountant-seab-1369626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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