Report: #1393265

Complaint Review: Sears and Shop ladder

  • Submitted: Wed, August 16, 2017
  • Updated: Wed, August 16, 2017
  • Reported By: Jayne — North Wales Pennsylvania USA
  • Sears and Shop ladder
    108 Jonathan Drive
    North Wales , Pennsylvania

Sears and Shop ladder Ordered sofa and loveseat on sears. Com. Received wrong sofa and loveseat. Been sitting in my garage for a week and still trying to send it back. Sears and shopladder acknowledge I received wrong shipment. Can't get someone to pick it up North Wales Pennsylvania

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 Ordered sofa and loveseat on on 7/2017. Received wrong sofa and loveseat on 8/10/17. Sears and shopladder acknowledge it's the wrong items that I received waiting for return instructions. Still no word. Been in my garage for a week. Contractor can't work in garage because this wrong order is taking up all the space. I have to pay contractor for time lossed. Can someone help me get this wrong order shipped back where it came from? Sears is no help says I have to work with shopladder and there seems to be a "black hole" at Shopladder. Also, I'm paying interest on my charge.

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