Report: #487421

Complaint Review: Sears Card, Citibank, Resurgence Capital, Allied Interstate

  • Submitted: Sun, August 30, 2009
  • Updated: Sun, August 30, 2009
  • Reported By: Rachel — Dover Pennsylvania USA
  • Sears Card, Citibank, Resurgence Capital, Allied Interstate
    United States of America

Sears Card, Citibank, Resurgence Capital, Allied Interstate Uncaring, greedy Dover, Pennsylvania

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I have been a Sears Card holder since 1995.  I have perfect credit with Sears, and paid off my balance in 2007. 

Last night I went to Sears and attempted to use my card, the sale person told me that my card has been closed. I had no notice, letter, or email sent to me telling me that after 14 years they were closing my account. 

I am furious that Sears couldn't be considerate enough to send me notice that if I didn't use my card that they would close it.  It was closed in May 2009. Do they not care about 14 loyal years, and all the $$ they made off me with their high interest rates? 

Sears has decided to close my account, which in turn ruins my credit score.  We didn't use the card for 2 years since we were buying a house.  Now that we bought one in May, and decided to remodel our kitchen, I went to Sear to purchase a new stove, and couldn't charge it to my card. 

I should have been given the choice to keep my account active.  That's 14 YEARS of perfect credit history GONE without notice.

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