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Report: #396660

Complaint Review: Sears Home Center - Carol Stream Illinois

  • Submitted:
  • Updated:
  • Reported By: Craig Colorado
  • Author Confirmed What's this?
  • Why?
  • Sears Home Center 146 Alexandra Way Carol Stream, Illinois U.S.A.

Sears Home Center Pay for shipping at time of order & received demand for payment from Shipper Carol Stream Internet

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I placed on on-line order with Sears Home Center 04/07/08 and paid in full with my credit card. The invoice included $167.50 for shipping and handling of furniture. The furniture arrived in good condition on 05/28/08.

On 11/29/08 I received a demand for payment letter for shipping the furniture from the freight company. The demand amount is $156.80. The freight company claims that Sears did not pay the shipping invoice.

The freight company claims they have a legal right to demand payment from me. Here is their quote: "You are being billed under the CARMACK Act (cite: 49usc10743) of Title 19 Transportation as Sec 10743. Liability for payment of fees.."

I have called Sears Customer Service. Sears Home Center no longer exists. The representative took down my information and said someone would be in contact with me in 48-72 hours.

I sure hope that Sears really follows through.

Jayne
Craig, Colorado
U.S.A.

This report was posted on Ripoff Report on 12/01/2008 05:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-home-center/carol-stream-illinois-60188/sears-home-center-pay-for-shipping-at-time-of-order-received-demand-for-payment-from-shi-396660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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