Complaint Review: Sears & Roebuck
- Sears & Roebuck
3333 Beverly Road
Hoffman Estates, Illinois
United States of America
- Phone: (847)286-2500
- Category: Maintenance Companies
Sears & Roebuck Maintenance agreement breach of contract Hoffman Estates, Illinois
Bottom line: Don't call on Sears for service, or expect them to honor any in-home service warranties. Don't buy appliances from Sears. Find a trustworthy local appliance company & deal with them at least in that case if there are service problems you can find a real live person (not just endless hours of call transfers and time on hold) to deal with.
The failed dryer (critical in a household with an incontinent 95-year old Alzheimer's patient) which Sears could not/ would not service or replace over a period of a month of phone calls was replaced by a new one from a local appliance dealer within 12 hours. The refrigerator is still struggling along.
This report was posted on Ripoff Report on 07/18/2012 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sears-roebuck/hoffman-estates-illinois-60179/sears-roebuck-maintenance-agreement-breach-of-contract-hoffman-estates-illinois-914054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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