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Report: #1353656

Complaint Review: Sears Service - Nationwide

  • Submitted:
  • Updated:
  • Reported By: ReallyUpset — Tucson Arizona USA
  • Author Not Confirmed What's this?
  • Why?
  • Sears Service Nationwide USA

Sears Service Major overcharge Tucson Arizona

*Consumer Comment: Question

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My Kenmore gas dryer was not heating.  I called Sears repair services and, in a timely matter, a technician came to my house  He proceeded with the repair and in about 30 minutes told us that he replaced a heat detection fuse that had failed.  He also said that the fuse failed probably because our dryer duct was clogged.  Seemed reasonable.  The reasonable test failed when he presented me with the bill.... $196!

 

I didn't question the bill until I checked online the price of the fuse (which I thought must be fairly complicated because of the bill total)..

I could have purchased the same part online for less than $9.

 

I'll not use them again.

This report was posted on Ripoff Report on 02/02/2017 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-service/nationwide/sears-service-major-overcharge-tucson-arizona-1353656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: Stacey - (USA)

POSTED: Thursday, February 02, 2017

So if you bought the fuse then who were you going to call to replace it? NOT a Sears lover by any means but if you called a repair man then that is a good price. If you have called another repair place you may have gotten a lower or higher bill. Suck it up and move on.

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