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Report: #1342768

Complaint Review: SEARS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Moe Lewis — CAMP SPRINGS, Maryland USA
  • Author Confirmed What's this?
  • Why?
  • SEARS Nationwide USA

SEARS Duct Cleaning services BAIT AND SWITCH! I answered a Sears advertisement, responding to their offer to clean the HVAC duct work in my home. Upon arriving in my home, the Tech. from Sears immediately disregarded their advertised offer and attempted to sell me additional, unnecessary services. He attempted to frighten me into getting a completed mold decontamination of my system, in addition to cleaning unnecessary air ducts that needed no cleaning. He stated that my dust problem was due to dust from my blower etc., I asked him to show me how this could be the problem. He said he would have to talk to his supervisor etc, and he left my home, not to return. I called the Sears Office, spoke with a person who claimed to be the Techs supervisor (Deon), who gave me no answers regarding this matter. Deon was very rude and unprofessional, he knew nothing but how to trick me into accepting their plot. I told Deon that I am a retired Contractor, very familiar with HVAC systems etc., and I was not accepting their Bait and Switch plot. My sincere advise to all, is don't waste your time dealing with Sears Duct Cleaning services. This is a sham and some responsible person at Sears, or the Better Business etc, should look into this sham and do something about it. Nationwide

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BAIT AND SWITCH!
I answered a Sears advertisement, responding to their offer to clean the HVAC duct work in my home.    Upon arriving in my home, the Tech. from Sears immediately disregarded their advertised offer and attempted to sell me additional, unnecessary services.  He attempted to frighten me into getting a completed mold decontamination of my system, in addition to cleaning unnecessary air ducts that needed no cleaning.  He stated that my dust problem was due to dust from my blower etc., I asked him to show me how this could be the problem. He said he would have to talk to his supervisor etc, and he left my home, not to return.  I called the Sears Office, spoke with a person who claimed to be the Techs supervisor (Deon), who gave me no answers regarding this matter.  Deon was very rude and unprofessional, he knew nothing but how to trick me into accepting their plot.  I told Deon that I am a retired Contractor, very familiar with HVAC systems etc., and I was not accepting their Bait and Switch plot.

 My sincere advice to all, is don't waste your time dealing with Sears Duct Cleaning services.   This is a sham and some responsible person at Sears, or the Better Business etc, should look into this sham and do something about it.



This report was posted on Ripoff Report on 12/12/2016 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/nationwide/sears-duct-cleaning-services-bait-and-switch-i-answered-a-sears-advertisement-respondin-1342768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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