• Report: #708797
Complaint Review:


  • Submitted: Mon, March 21, 2011
  • Updated: Mon, March 21, 2011

  • Reported By: Jonathan — Vienna Virginia United States of America
3333 Beverly Rd Hoffman Estates, Illinois United States of America

Sears Kenmore Kenmore Black 22.1 cu ft top freezer refrigerator (6937) -- PLEASE DO NOT BUY THIS REFRIGERATOR Hoffman Estates, Illinois

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Kenmore Black 22.1 cu ft top freezer refrigerator (6937).  This refrigerator is defectively designed.  I have had this refrigerator for about 7 months and it is has broken down 4 times.  The defrost drain freezes over.  Then the water backs up and ices, causing the fan to seize up.  Sears tech has been unable to fix this and tried leaving a wire in the drain, attached to the defrost element, to keep the drain from freezing over.  Of course, this did not work.  This refrigerator is made by LG not Sears/Kenmore.  This is an absolutely awful product.  This refrigerator is a big, black paperweight in my kitchen.  I am going to have to buy a new refrigerator that actually works.  Thanks, Sears for ripping me off.  I am an idiot for trusting your Kenmore name and paying you $800.

This report was posted on Ripoff Report on 03/21/2011 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sears/hoffman-estates-illinois-60179/sears-kenmore-kenmore-black-221-cu-ft-top-freezer-refrigerator-6937-please-do-not-bu-708797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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