Complaint Review: sears - Internet New York
- sears sears.com Internet, New York United States of America
- Phone:
- Web: sears.com
- Category: Audio & Electronic Retail Stores
sears wont refund item returned Internet, New York
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I ordered a expensive lap top on line. When it came I noticed it was a note book and not the lap top I thought I purchased. I never opened it because I knew it was too small. Returned it to store next day on opened. Was told that they could not give me credit at this time for it because this could not be done on there computers. But they would handle it in 5 to 7 business days and give me credit. This did not sound like a plan I was confortable with. So I made them give me a recept which they did not want to do. When my bill came it was still charged to my account. Even though I have proof I returned it. Well to make a long story short. I have talked to 10 customer support people and I am at the coorporate customer support level now. 45 days later 30 hours later No one can remove this from my bill. They know I returned Item but they cannot find item, (Do to their drop shipper) So they are making this my fault. Can not receive any satifaction. BUYER BEWARE
This report was posted on Ripoff Report on 12/22/2012 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/internet-new-york-/sears-wont-refund-item-returned-internet-new-york-985972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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