• Report: #934296
Complaint Review:


  • Submitted: Wed, August 29, 2012
  • Updated: Wed, August 29, 2012

  • Reported By: bdmc — theodore Alabama United States of America
Sears 5451 Halls Mill Road Mobile, Alabama United States of America

Sears Microwave breaks down after 1 year light use Mobile, Alabama

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In July 2011, I purchased a Kenmore over-range microwave, model 721.85032010, manufactured in May 2011. One week after the warranty expired, it stopped heating and the turntable stopped working. A microwave should last longer than one year. 

I requested a replacement in writing, but have not gotten a reply. I tried calling the local Sears store, but it is no longer in business.

After reading numerous consumer complaints, I am not optimistic that this situation will be rectified. In years past, Sears was a reputable company that sold quality products and it was that reputation that prompted me to purchase this microwave from Sears.  If this is not satisfactorily and expeditiously resolved, Sears will never get my business again.

This report was posted on Ripoff Report on 08/29/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sears/mobile-alabama-36619/sears-microwave-breaks-down-after-1-year-light-use-mobile-alabama-934296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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