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Report: #1236477

Complaint Review: Sears - Nationwide

  • Submitted:
  • Updated:
  • Reported By: TekMaestro — Raleigh North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Sears Nationwide USA

Sears DieHard designed to die after 3 or 4 days Raleigh Nationwide

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I purchased a DieHard Gold battery for my Escalade in winter 2014.  When the summer 2015 rolled around, I started driving my convertible on nice days and letting my Escalade rest.  After the third time of having to call AAA to have the battery jump-started, I took it back to Sears and explained my problem.  The associate manager of Sears Auto Center in Crabtree Mall in Raleigh NC told me the following:  "It is NORMAL for a Sears DieHard battery to require a jump-start after sitting 3 or 4 days.  They are designed that way.  It even says that on the back of the receipt."  I have tried to contact Sears' main office and talk to anyone about this issue, but I get the "Not my department" response with each new call I make.  I am a mechanic and have never heard such unadulterated drivel as that, and I told the manager that.  He suggested I buy a trickle charger.

My previous battery was a Nationwide, and I never had problems with it, even after sitting for up to 2 months at a time.

Guess what my next battery will be... or better yet, what my next battery will NEVER be!

This report was posted on Ripoff Report on 06/18/2015 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/nationwide/sears-diehard-designed-to-die-after-3-or-4-days-raleigh-nationwide-1236477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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