Complaint Review: Seaside Motors Santa Monica - SANTA MONICA California
- Seaside Motors Santa Monica 2515 LINCOLN BOULEVARD SANTA MONICA, California United States of America
- Phone: (310) 314-2700
- Web: www.santamonicarover.com
- Category: Auto Dealers
Seaside Motors Santa Monica SANTA MONICA ROVER THERMOSTAT WAS TAMPERED WITH TO MASK OVERHEATING PROBLEMS AND BAD ENGINE VALVUE. CAR WAS UNABLE TO PASS SMOG! SANTA MONICA, California
*REBUTTAL Owner of company: the car was smoged before sale
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I purchased a 2001 Range Rover on Nov 4th 2009 for $12,500. I had it delivered to me by his employees. The first time I drove it the service engine light was on so I took it to an authorized Range Rover dealership to have it checked out and smogged. At that time, they discovered that the thermostat had been tampered with to hide a bad engine valvue and an overheating problem. The dealership also informed me that California law states that the car must be able to pass smog to transfer title. California law also prohibits smog certificates with service engine lights on. It therefore was unable to have its title transfered. However, not being familiar with this process, and not realizing at that time that something had been done illegally, I went ahead and paid to have the thermostat fixed. That is when all hell broke loose. The car overheated because now the thermostat was not always stuck on and that is when the bad engine valve was discovered. The car needed over $8,700 worth of repairs.
I sent the owner a certified registered letter. He did not reply. I sent him another and he refused to sign for it and the postman brought it back to me unopened.
If he had been willing to work it out or even contact me, I may have assumed some of the risk of it being a used car and been willing to negotiate. Now that he is refusing to read my letters, I am filing a lawsuit. My attorney says it is a slam dunk case because of the dealership repair receipts, and their mechanics testimonies, as well as the fact I have the cars registration history.
WARNING. Do NOT purchase a car from this dealer or individual unless you are a mechanic. I have read many stories on this website, as well as on the Better Business Bureau website as to his shady practices. He is NOT a reputable dealer and has a bad reputation with Range Rover dealerships across the area.
This report was posted on Ripoff Report on 05/04/2010 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seaside-motors-santa-monica/santa-monica-california-90405/seaside-motors-santa-monica-santa-monica-rover-thermostat-was-tampered-with-to-mask-overhe-600039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
the car was smoged before sale
AUTHOR: Camran - (United States Minor Outlying Islands)
SUBMITTED: Tuesday, May 11, 2010
we somed the car before sale and found no issue of overheating .customer has taken the car to third party mecanic and right after they experienced overheathing
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