Complaint Review: Seattle Coffee Direct, Bellezza Coffee And Tea - Evanston Illinois
- Seattle Coffee Direct, Bellezza Coffee And Tea 990 Grove St. Suite 204 Evanston, Illinois U.S.A.
- Phone: 866-794-2030
- Web:
- Category: Miscellaneous Companies
Seattle Coffee Direct, Bellezza Coffee And Tea Promised Refund Not In Sight!!! Evanston Illinois
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Like Everyone Else, I signed up through a survey for coffee, 2 mugs/2 travel mugs. $5 sign up fee.
Before I even received my coffee and I was charged $38.95 on my credit card plus the $5 fee for them shipping the package. I immediately took out my free mugs and sent the coffee back to them.
Upon returning the package of un-opened coffee to them, I called on March 23,2009, and was told my package was "in house" and I would receive my refund in 7-10 bus days by "Ralph".
After the 7-10 bus days I then made another call on April 1st 2009 to check on why I had not received my refund and spoke with "Marlene" who said it takes 7-13 bus days and she wasn't sure why "Ralph" would tell me that.
On April 16,2009 I called once again and spoke with "Angelina" who said there had been an error in processing and I was told another 7 bus. days.
On April 28,2009 (today) I called and asked for a manager and was cut off and when I called back I got "Angelina" once again. She forwarded my call to a manager named "Kim" who said I would have my refund in 48- 72 hours.
I gave up and reported them to the BBB. Don't think they'll get anything more than myself but what the heck!
Wanda
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 04/28/2009 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seattle-coffee-direct-bellezza-coffee-and-tea/evanston-illinois-60201/seattle-coffee-direct-bellezza-coffee-and-tea-promised-refund-not-in-sight-evanston-il-447208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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