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Report: #378997

Complaint Review: Seattle Coffee Direct - Evanston Illinois

  • Submitted:
  • Updated:
  • Reported By: — Lumberton Texas
  • Author Confirmed What's this?
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  • Seattle Coffee Direct seattlecoffeedirect.com Evanston, Illinois U.S.A.

Seattle Coffee Direct This company is crooked. I shipped their overpriced coffee back and I didn't get a refund. Evanston Illinois

*UPDATE Employee: Tips for receiving your refund
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This company was dishonest from the beginning. They overcharged me the first shippment I recieved. The coffee was not good. They were shipping me 2 bags of coffee each order and shipping them out every two weeks. I returned cancelled my account and returned 3 shipments unopened and never recieved a refund. My refund should have been 150.00. Don't let these people rip you off too.

Tina
Lumberton, Texas
U.S.A.

This report was posted on Ripoff Report on 10/07/2008 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/seattle-coffee-direct/evanston-illinois-60201/seattle-coffee-direct-this-company-is-crooked-i-shipped-their-overpriced-coffee-back-and-378997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Tips for receiving your refund

AUTHOR: Jeff Berman - (U.S.A.)

SUBMITTED: Thursday, November 06, 2008

POSTED: Thursday, November 06, 2008

Dear Tina,

I apologize for the problems you have encountered with our company, Seattle Coffee Direct. We are always willing to give refunds for unopened, returned merchandise. If you have yet to receive your refund, please call 877-217-CAFE immediately. A customer service representative will be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

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