• Report: #562313
Complaint Review:

Seattle Direct Coffee

  • Submitted: Sat, January 30, 2010
  • Updated: Sat, January 30, 2010

  • Reported By: Joni — Vancouver Washington United States of America
Seattle Direct Coffee
Evanston, Illinois United States of America

Seattle Direct Coffee Java Beans Direct Did not refund after cancellation Evanston, Illinois

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After subscribing and realizing that the cost was prohibitive and had no choice as to how often to receive the product I sent the product and called to cancel my subscription.  I was told that my account would be credited and I would not receive any more shipments.  I received a second shipment and sent it back immediately and again called to be sure my subscription would be cancelled and I would receive a refund.  This was in September 2009 and I have yet to receive a refund. Subsequent phone calls go directly to voice mail and I have yet to be called back.  I have paid them 80.00 for product I no longer have and cannot get a refund.  Be Aware...

This report was posted on Ripoff Report on 01/30/2010 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/seattle-direct-coffee/evanston-illinois-60201/seattle-direct-coffee-java-beans-direct-did-not-refund-after-cancellation-evanston-illino-562313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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