• Report: #236997
Complaint Review:

Secret Cash Card

  • Submitted: Mon, February 26, 2007
  • Updated: Mon, February 26, 2007

  • Reported By:pamplin Virginia
Secret Cash Card
secretcashcardservices.com Internet U.S.A.

Secret Cash Card unauthorized electronic debiting of bank account Internet

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Secret Cash Card debited my checking account without authorization for $49.95. I went online and applied for a loan. After filling out the application, I began to receive phone calls by the dozens from companies willing to give me high interest loans. I declined all of these "sketchy" offers.

After receiving calls from many companies for several days, I noticed a debit transaction for $49.95 in my checking account. I quickly called my bank, which then applied a stop payment (waived the fees) to any future transactions with this amount. However, they advised me to change my account number. What a mess!

My bank had trouble reading the company information on the electronic check but of course my name and banking account information was readily legible. I finally retrieved the company information and a 1-866# that redirected me to call another number... 401-228-9232. After letting the phone ring for about 15 minutes, a woman picked up the phone and quickly put me on HOLD. I sat for another 15 minutes and the phone rang again. After sitting on the phone an additional 25 minutes (total telephone wait time was 55 minutes), I had to give up.

I went to the suggested website I got from Rip-off Report.com and filled in the information to receive my refund, although I am certain, judging by the previously received "customer service", I won't receive anything back.

This has got to be illegal! Although my bank is investigating it, I am currently out the $49.95 until they reach a determination. I am a single mom on a fixed military income, how can they get away with this???

pamplin, Virginia

This report was posted on Ripoff Report on 02/26/2007 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/secret-cash-card/internet/secret-cash-card-unauthorized-electronic-debiting-of-bank-account-internet-236997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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