• Report: #1351479
Complaint Review:

Secret Serums

  • Submitted: Mon, January 23, 2017
  • Updated: Mon, January 23, 2017

  • Reported By: Jennifer House — Lexington Kentucky USA
Secret Serums
41 Canal Street Lewiston, Maine USA

Secret Serums Ordered "free trial" on Jan 5. Was charged for shipping which I knew about. On Jan 21st was charged $176.81 at 4am for this product that I never received . Lewiston Maine

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*Called customer service on Jan 23 and was told by rude representative that he would cancel the trial and would contact corporate for 25% refund. He also said he did not have a # to give for corporate office so that I could contact myself. So basically I have been charged almost $200 for a product I never received nor tried. This is definitely a scam! I gave these people my hard earned money for nothing! I will also be contacting my lawyer to see if anything can be done about this ripoff of a company! Also I emailed them because when I tried to contact someone with a little less rude customer service skills was on hold for 10 minutes with no one ever picking up. When I emailed first time to secretserums .com I received a return email that it did not exists! Very Angry! *

This report was posted on Ripoff Report on 01/23/2017 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/secret-serums/lewiston-maine-04240/secret-serums-ordered-free-trial-on-jan-5-was-charged-for-shipping-which-i-knew-about-1351479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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