Report: #1351479

Complaint Review: Secret Serums

  • Submitted: Mon, January 23, 2017
  • Updated: Mon, January 23, 2017
  • Reported By: Jennifer House — Lexington Kentucky USA
  • Secret Serums
    41 Canal Street
    Lewiston, Maine

Secret Serums Ordered "free trial" on Jan 5. Was charged for shipping which I knew about. On Jan 21st was charged $176.81 at 4am for this product that I never received . Lewiston Maine

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*Called customer service on Jan 23 and was told by rude representative that he would cancel the trial and would contact corporate for 25% refund. He also said he did not have a # to give for corporate office so that I could contact myself. So basically I have been charged almost $200 for a product I never received nor tried. This is definitely a scam! I gave these people my hard earned money for nothing! I will also be contacting my lawyer to see if anything can be done about this ripoff of a company! Also I emailed them because when I tried to contact someone with a little less rude customer service skills was on hold for 10 minutes with no one ever picking up. When I emailed first time to secretserums .com I received a return email that it did not exists! Very Angry! *

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This report was posted on Ripoff Report on 01/23/2017 01:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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