Report: #1224713

Complaint Review: Seiko/Pulsar

  • Submitted: Fri, April 24, 2015
  • Updated: Fri, April 24, 2015
  • Reported By: Tired of being ripped off — Belgrade Missouri USA
  • Seiko/Pulsar

    Nationwide
    USA

Seiko/Pulsar Seiko watches and pulsar watches Breach of warranty Mahwah, NJ Nationwide

*Author of original report: Corrected

Show customers why they should trust your business over your competitors...

I purchased a pulsar chronograph watch from a department store aprox 14 months ago. The watch started to malfunction and one of the buttons fell off. Pulsar/ Seiko boasts a three year warranty so I took the watch to the Mahwah service center only to be told they did not believe the purchase receipt to be authentic and would not honor the warranty. customer service is horrible and the rep had very bad breath! I guess I will have to eat the $250.00 watch. 

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This report was posted on Ripoff Report on 04/24/2015 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/seikopulsar/nationwide/seikopulsar-seiko-watches-and-pulsar-watches-breach-of-warranty-mahwah-nj-nationwide-1224713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Corrected

AUTHOR: - ()

with the help of the retailer where I purchased the watch pulsar and Seiko and the buyer for the retailer is sending me another watch. Evidently it must be a contest at Seiko because seems a lot of consumers have this issue. Again  even though they are replacing the watch I will never buy another watch from this company again thanks to Carlos at the window and Giovanna Acra who must approve of this behavior! You are bad new Seiko and this is the way the consumer can stifle your corruption.

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