Complaint Review: Select Blinds - SelectBlinds.com
Select Blinds - SelectBlinds.com Deceptive practices - $75 for oversized shipping that wasn't really oversized Gilbert, Arizona
*UPDATE Employee: Our prices are the best, and we guarantee it.
*UPDATE Employee: Oversize Fees
I ordered blinds from selectblinds.
One of them is a little longer - I'm not surprised that it might cost more to ship.
However, at the end of the checkout, they added $90 for oversized shipping! When I received the item - it wasn't actually that big - even without any discount from fedex, it would only cost $25 to ship via fedex ground (the service they used)
When I asked about this gouging - they said it was for "additional insurance, paperwork, and handling"
That's a ripoff in my book - especially for a site that screams about free shipping everywhere you look on their site.
I traded 4 email with their customer service and they refused any kind of adjustment or accommodation.
This report was posted on Ripoff Report on 07/23/2010 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/select-blinds-selectblindscom/gilbert-arizona-/select-blinds-selectblindscom-deceptive-practices-75-for-oversized-shipping-that-wa-626206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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