• Report: #1125248
Complaint Review:

Select Home Warranty

  • Submitted: Thu, February 20, 2014
  • Updated: Thu, February 20, 2014

  • Reported By: Medart — Rio Rancho New Mexico
Select Home Warranty
MahWah, New Jersey USA

Select Home Warranty Deceptive Company MahWah New Jersey

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This company is deceptive and uses deceptive advertising and sales practices. I bought a home warranty and prepaid for three years. My Whirlpool Duet front loading washing machine broke and they sent a technician out who said the repair was more than $1400.00. I was told by the claims department to go out and purchase another. I said I was uncomfortable not having a dollar amount to spend and I again was told to replace with "like kind". We purchased another Whirlpool Duet, which cost $995.00 on sale at Best Buy. That was the cheapest we found out of three stores. I sent the receipts in and was offered $150.00. They said there was rust on the latch. I was beside myself and they said they would get back with me. I received a call four days later and the gentleman was all excited with the good news, they increased the reimbursement to $350.00. I laughed and asked to speak to the man who authorized me tobuy a new washer and was informed that in the policy on the back page the reimbursement amount was capped at $500.00. This is contrary to the sales pitch implying claims would prevent me from losing money on a breakdown. They used deceptive advertising to sell the policy

This report was posted on Ripoff Report on 02/20/2014 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/select-home-warranty/mahwah-new-jersey/select-home-warranty-deceptive-company-mahwah-new-jersey-1125248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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