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Report: #1317361

Complaint Review: Select Home Warranty - Mawah New Jersey

  • Submitted:
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  • Reported By: Mrs. H. — Millington Tennessee USA
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  • Select Home Warranty One International Blvd Ste 400 Mawah, New Jersey USA

Select Home Warranty False Advertising and Will not honor contract. Mawah New Jersey

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These people are thieves! Mr. Gold (if that's his real name) hid like a little girl when I called him recently. My calls were rejected when I call his extension. The sorry claims department simply followed a poorly written script then placed you on hold for days, just to be transferred to someone's voice mail.
I waited four months for have my Jacuzzi blower to be replaced. After denying my covered claim, I was told to find a repair tech myself and they would reimburse me if the work was covered, which it was. I didn't hear from Mr. Gold for a month after I submitted the paid invoice so I called, again. He claimed that he forwarded the info to be approved, a month ago. Strangely, two days later I receive an email denying my claim because "Jets" aren't covered in my policy. I never said anything about the jets malfunctioning.
I cancelled my policy for which I paid for two years of coverage. Something I should have done when the dishwasherwent out and they wanted to replace it for $150.00. This was my first encounter with Mr. Gold. He made a statement about approving a larger amount because we "didn't seem like scammers" because we paid up front for a two year policy. They are the scammers! For the amount we paid, I could have bought a new dishwasher, replaced the Jacuzzi blower and still had money in my pocket!
Do not, Do Not, Do not use this company! They are a dishonest, Pptiful, useless, Den of Theives!

This report was posted on Ripoff Report on 07/17/2016 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/select-home-warranty/mawah-new-jersey/select-home-warranty-false-advertising-and-will-not-honor-contract-mawah-new-jersey-1317361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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