• Report: #215834
Complaint Review:

Select Portfolio Servicing, Inc

  • Submitted: Sat, October 14, 2006
  • Updated: Sun, November 05, 2006

  • Reported By:St. Matthews South Carolina
Select Portfolio Servicing, Inc
www.spservicing.com Salt Lake City, Utah U.S.A.

Select Portfolio Servicing, Inc ripoff, adding other fees that cant be explained,outrageous late fees added Salt Lake City Utah

*Consumer Suggestion: There is a Fairbanks/SPS victim you should ALL talk to...

*Author of original report: Liars, Cheats, Thieves:Select Portfolio Servicing, Inc Salt Lake City, Ut

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My account was sold to Select Portfolio Servicing, Inc back in 2001 from Fairbanks Capital Corp. and I have had problems ever since. Due to circumstances I had to file CHPT 13 back in 2001 and have had problems with charges on my account that no one with the Salt Lake City branch nor Jacksonsville, Fla can explain to me. My bkrptcy was discharged in Nov 2004 and they tried to have the courts file a stay on my case because they claimed I was due from Sept 2004-Dec 2004. I had to pay over 3000 (including atty cost and etc) to get this taken care of. In Jan 2005 that was paid and had zero charges against me.

In August 2005 they sent me a Notice of Default stating I had to pay the amount listed or they would accelerate my account and Foreclose on my property. I had to send copies of bank information stating the pymts had cleared my bank and I did this is writing. It took them over 60 days to respond back to me and they finally admitted they were in the wrong and had to credit my account the two months that they claim i was due for.

Not only that, while I was in Bkrptcy they were adding late fees that would total 57.00 each month stating that I was late. My part of the pymnt was ontime, the one that was late was from the Court Trustee, why should I be charged for two late fees. They wouldnt explain that either.

They are also every rude and demanding when they call. Have had them call from unknown numbers throughout the day totalling 5x or more a day. Also getting the msg of "please hold for an important message" and hang up. Calling at 8:55p at night. To me very inconsiderate when u have small children in school and in bed at those times.

I had one instance in Sept 2006 where I wasnt home and they called my residence and got my husband. The person calling asked for me and he stated i was not home to leave a number, the guy stated that he could discuss my past due account to him since he was my husband. My husband stated no he could not because he was not on the loan and this was taken out before we got married. They disclosed my private information with him.

Then two days later called me back and the gentleman that called was nasty and beligerent. Told him at the moment was doing the best I could because I got laid off from my job, he wanted to know how I was paying my other bills, told him that did not pertain to my contract and it was none of his business. He kept on and on and I stated my husband paid the other bills, I was responsible for the mortgage. He then wanted to know what my husbands income was and why wasnt he being a man and paying all the bills. I stated to him that this conversation was done and I was not discussing anything else with him and hung up. To me that is none of their business.

These charges no one can explain to me (unapplied balances, total amount of charges owed (totalling almost $400., and late fees.) When will this stop? When will we be awarded our dignity of being honest paying citizens and stop allowing them to ruin our credit and namesakes.

If anyone knows what I can do to report this further, please let me know.

Tired of getting shifted by Select Portfolio Servicing, Inc

St. Matthews, South Carolina

This report was posted on Ripoff Report on 10/14/2006 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/select-portfolio-servicing-inc/salt-lake-city-utah-84165-0450/select-portfolio-servicing-inc-ripoff-adding-other-fees-that-cant-be-explainedoutrageou-215834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

There is a Fairbanks/SPS victim you should ALL talk to...

AUTHOR: Mike - (U.S.A.)

I have been fighting an illegal foreclosure against Fairbanks/SPS for five years now. As far as I know I'm the first mortgage servicing fraud victim in the country to obtain not one but two permanent injunctions AND a contempt order against them.

I am trying to find ANYONE that has dealt with Fairbanks/SPS after December 2003 to discuss Fairbanks/SPS'possible "Best Practices" violations to which they agreed in USA/Curry v. Fairbanks.

PLEASE - ANYONE search for me on the web !

Manchester, NH
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#2 Author of original report

Liars, Cheats, Thieves:Select Portfolio Servicing, Inc Salt Lake City, Ut

AUTHOR: April - (U.S.A.)

This is an update to the report I filed earlier today that doesnt show up for some reason. My mortgage started out with Olympus then Fairbanks now Select Portfolio Servicing, INc. I have delt with SPS since 2001 and have had nothing but probs.

I am still fighting with them in regards to my contract/account. They are nasty and rude and seem to think that they can speak to you however they wish and get away with it. I am in the state of SC and am going to try to contact my representatives. There has got to be more people in this state who are going through the things that I am with this lying and coniving company. How can the BBB let them get away with this stuff. We are individuals who deserves respect and recognition when we are out there trying to save our homes from Foreclosure.

Having worked in the Finance field, I know the dos and donts with the collections laws, and let me express this: if we did the things that SPS does we would be terminated immediately. BUt just because they are a big company the can get away with it. IF there are others who want to take a step forward against this company please let me know. There has got to be someone out here in SC who will help us.

They overstepped there boundary when they disclosed my private information on my account with a third party who was not listed on my account at all....that is not right under the privacy act law.

LETS TAKE A STAND AND PUT THIS COMPANY IN ITS PLACE, their famous line of answers to questions is: "Its this n that and you have to pay it or your loan is n default and we will start foreclosure proceedings." No one can ever tell you what these additional charges are for, why the accessive amounts of late charges and the unapplied balances.
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