Report: #1160933

Complaint Review: Select Portfolio Servicing

  • Submitted: Thu, July 10, 2014
  • Updated: Thu, July 10, 2014
  • Reported By: h.ardy — laurel Maryland
  • Select Portfolio Servicing
    3815 SW Temple
    Salt Lake City, Utah

Select Portfolio Servicing SPS Arbitrary charges deducted from my full mortgage payment - deliberately triggering late charge Salt Lake City Utah

Show customers why they should trust your business over your competitors...

SPS regularly deduct unexpected fees from my full mortgage payment and then apply a late fee of an exorbitant amount ($125 on a payment of $2965).

Since my loan was transferred from Chase, late fees have been added practically every month although they received -- and recorded payment before the late fee deadline.

We've called multiple times and have been assured that late fees will not be added if the payment is received on time but clearly that has not been the case -- and is easliy verified comparing mortgage statements to our bank transaction record.

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This report was posted on Ripoff Report on 07/10/2014 03:57 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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