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Report: #1354590

Complaint Review: Sell Phone Basement LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Cell Phone Buyer — Dover Ohio USA
  • Author Confirmed What's this?
  • Why?
  • Sell Phone Basement LLC Internet USA

Sell Phone Basement LLC Sells Cell Phones as "NEW" when in fact they are third party referbished Internet

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I bought a LG G4 phone off of Sell Phone Basement LLC on Amazon that was listed as new. After 4 months its stopped working completely. My receipt from amazon did not have a serial number for the phone that is required for warranty purposes from LG.

I still sent it in to LG for repair, but the phone was sent back unrepaired do to the fact that it was actually refurbished by a third party. Amazon did the right thing and let me return the phone for a full refund.

I wouldn't buy anything from Sell Phone Basement LLC on Amazon if I were you. Dishonest about the condition of the products they are selling.

This report was posted on Ripoff Report on 02/07/2017 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sell-phone-basement-llc/internet/sell-phone-basement-llc-sells-cell-phones-as-new-when-in-fact-they-are-third-party-refe-1354590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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