Complaint Review: Sell-Your-Cell.com
Sell-Your-Cell.com Unethical business practices. Scam! Reno Internet
I chose the Sell-Your-Cell service because they gave me the highest estimate for my used iPhone. The estimate was approximately $160.00. I also like that they were willing to send me a box to ship it in. I filled out the online form and received an immediate email response saying that my box was on the way. I then received another email with a tracking numer for the box.
I received the box, sent the phone to them, and waited for a response. Within a few days I received another email saying that the phone had been received and that I would soon hear from them regarding its value.
Two weeks later I received an email stating that a check was in the mail. No amount was mentioned, so I found a way on their site to get to my account. I discovered that the check they sent was for only $22.00. I immediately called and asked why I had not been informed of the their devaualtion of my phone. I was told that an email was sent to me with the offer and that because I didn't respond within five day, they had the right to move forward.
I never received that email. I never agreed to their offer. I was not allowed to speak with a supervisor. I was just told, over and over again, that they sent me an email and so I would have to accept their payment.
Barring a lawsuit over a used phone, my only recourse is to warn people of this scam. What underhanded business practices! Please don't use their services, and please warn your friends about them as well.
This report was posted on Ripoff Report on 05/02/2016 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sell-your-cellcom/internet/sell-your-cellcom-unethical-business-practices-scam-reno-internet-1303064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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