I don't even know how to categorize this, 1st company rep. said I agreed to the chrg. w/ an online purchase. 2nd rep said I made an infomercial purchase and "also agreed to this charge, maybe a "small box" I didn't "UNCHECK"??!! But, both stated this was a 2nd supposed purchase w/ free trial period to my original order? Yet, never heard from them again since Feb. '11. I probably threw the membership package they claim was sent in the trash, thinking it was junk mail because I "was not expecting it!" And they were happy to continue charging my bank account with my ATM card number. I don't remember making this purchase. I never "used" the service the entire period of time of charges made to my account. Because, I didn't know it existed.
$24.95 per month adds up fast! Why are these people allowed to recur debit my bank account as an ATM/POS, that makes them illusive to an unsuspecting consumer. Should be required a depict and separate item title so they are transparent in recurring monthly account debit charges. My bank rep said they have had several issues with this company.
I don't know who this company is, or what their product is. The representative stated it was some kind of coupon service. It's possible I made some kind of purchase back in Jan. '11, then called and cancelled prior to the trial period expiring. But as stated by the boiler room company reps., this was a "second charge" to my account,(hidden somehow in the original purchase), and, that I would have had to also cancel it! It was too long ago, I have no idea what the "original" purchase was.
This should be a class action suit.... I've seen several complaints similar to mine, including a company with a very similar name but the same practices.....