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Report: #1261873

Complaint Review: SENIOR SOULMATES - Internet

  • Submitted:
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  • Reported By: Girlie — Philadelphia Pennsylvania USA
  • Author Not Confirmed What's this?
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  • SENIOR SOULMATES Internet USA

SENIOR SOULMATES BOGUS Internet

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 This website is a robot. There is no one to talk to. The only customer service contact is an email address. You get a lot of messages free but you have to sign up with your credit card to read them. Then when you answer the message you won't get a reply unless the person who contacted you is a signed up customer also. So it is a crap shoot as to who is a paid member. Thus, a big waste of time and money. I demanded a refund, but was told they do not give refunds. They have your credit card information and will renew your subscription so I inadvertently found an 877 number to cancel the auto renewal. The 877 number was answered by a foreign country operator. I demanded an email confirming the cancellation, but I am guessing it will not be honored. I may have to close my credit card account.

This report was posted on Ripoff Report on 10/16/2015 10:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/senior-soulmates/internet/senior-soulmates-bogus-internet-1261873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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