• Report: #992570
Complaint Review:

Sensible Home Warranty

  • Submitted: Mon, January 07, 2013
  • Updated: Mon, January 07, 2013

  • Reported By: Patrick — Kent Ohio United States of America
Sensible Home Warranty
Internet, Ohio United States of America

Sensible Home Warranty Complete failure to honor agreement. Have made one claim and after nealry a week have not heard back Internet, Ohio

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Signed up with Sensible Home Warranty about 6 months ago and called last week (1/2/2013) for a service tech to come out and look at our refrigerator. A week has passed and we've called three times only to be told they can't find a technician that has "time in their schedule".

When we signed up with them we were told that all repairs would be handled within 24-48 hours. We didn't even receive a callback after 72 hours which is when my wife called a second time.

We were with another Home Warranty company prior to a refi and never, ever had this issue.

This report was posted on Ripoff Report on 01/07/2013 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sensible-home-warranty/internet-ohio-/sensible-home-warranty-complete-failure-to-honor-agreement-have-made-one-claim-and-after-992570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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