Report: #992570

Complaint Review: Sensible Home Warranty

  • Submitted: Mon, January 07, 2013
  • Updated: Mon, January 07, 2013
  • Reported By: Patrick — Kent Ohio United States of America
  • Sensible Home Warranty

    Internet, Ohio
    United States of America

Sensible Home Warranty Complete failure to honor agreement. Have made one claim and after nealry a week have not heard back Internet, Ohio

Show customers why they should trust your business over your competitors...

Signed up with Sensible Home Warranty about 6 months ago and called last week (1/2/2013) for a service tech to come out and look at our refrigerator. A week has passed and we've called three times only to be told they can't find a technician that has "time in their schedule".

When we signed up with them we were told that all repairs would be handled within 24-48 hours. We didn't even receive a callback after 72 hours which is when my wife called a second time.

We were with another Home Warranty company prior to a refi and never, ever had this issue.
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This report was posted on Ripoff Report on 01/07/2013 06:29 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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