• Report: #971428
Complaint Review:

Sensible Home Warranty

  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: maxidoodles — Chesterfield Virginia United States of America
Sensible Home Warranty
1344 Disc Dr, Suite 221 Sparks, Nevada United States of America

Sensible Home Warranty Scammers, doesn't pay contractors - STAY AWAY Sparks, Nevada

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I signed a 2 year contract with SHW.  The last 2 incidents that I called them on the declined the claim.  I am strongly stressing that when I originally contacted them I was told that because if the policy I purchased, once I was covered I need not worry about annual maintenance, that everything is covered - period. 
Well, that is not the case.  My 20 yr old washing machine went in Sept 2011.  They sent out a contractor who told me the gear shaft was frozen, that a new washer was in order.  I went to Sear and purchased a new one.  When I hadn't heard from SHW I called them and they told me that they would have repaired the old one and offered me $200.  I was furious.  I needed a washer and it was already installed.  Who in their right mind is going to fix a 20 yr old washer??

My next venture with them was in March 2012.  My AC didn't work and I called.  They sent a convicted felon contractor.  Now, they say the 'thoroughly check out their contractors" well, that's a huge NOT.  I found out too late.  Stay away from this warranty company. They are thiefs and I feel sorry for anyone who's supposedly covered by them.  I cannot stress enough, stay away from Sensible Home Warranty.

This report was posted on Ripoff Report on 11/19/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sensible-home-warranty/sparks-nevada-/sensible-home-warranty-scammers-doesnt-pay-contractors-stay-away-sparks-nevada-971428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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