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Report: #1152368

Complaint Review: SENSIBLE HOME WARRANTY - Sparks Nevada

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  • Reported By: Jake — North Fort Myers Florida
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  • SENSIBLE HOME WARRANTY 1344 Disc Drive # 221 Sparks, Nevada USA

SENSIBLE HOME WARRANTY Harris E. Gindy, Pres.13 SENSIBLE HOME WARRANTY INFO Sparks Nevada

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Purchased a 2 year SHW Policy in 2011 (had 1 small claim that I was reimbursed for, but it was a struggle to get my$$ back) and then renewed in 2013 for another 2 year policy.  Recently (June 2014) attempted to conatct SHW to file a claim for a refrigerator problem.  NONE of the phone numbers were / are working . . . attempted to login to my online account, but NO access.  Contacted Florida Insurance Department who informed me that after a state audit was completed, SHW was issued a Cease and Dissest Order March 11, 2014.  Also, found out that a number of other State Insurance Department(s) had issued the same Order.  Florida provided me the following email address to make contact, www.assist@sensiblehomewarranty.com.  I did send email and received an almost immediate reply fro SHW . . . "DEAR CUSTOMER, THANK YOU FOR YOUR EMAIL.  WE REGRET TO INFORM YOU THAT SENSIBLE HOME WARRANTY HAS SHUTTERED ITS OPERATIONS.  WE ARE IN THE PROCESS OF ATTEMPTING TO ASSIST OUR LOYAL CUSTOMERS AND WILL ENDEAVOR TO RESPOND TO YOUR EMAIL IN THE ORDER IT WAS RECEIVED.  PLEASE BE MINDFUL THAT OUR STAFF AND RESOURCES ARE LIMITED.  THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT.  VERY TRULY YOURS, SENSIBLE HOME WARRANTY. So as far as where I am at this time?  Good question.  I know my refrigeratior warranty issue is now my problem.  I also suspect that any reimbursement of my remaining 1 year policy premium is or will been spent by SHW President Harris E. Gindy for legal fees and / or a family vacation.  I can only hope that someone files a class action suite that all Ripp'd Off SHW customers can join in on.  

     

This report was posted on Ripoff Report on 06/05/2014 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sensible-home-warranty/sparks-nevada-89436/sensible-home-warranty-harris-e-gindy-pres13-sensible-home-warranty-info-sparks-nevada-1152368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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