Report: #325481

Complaint Review: Service Experts - Columbia South Carolina

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Ripoff Report is Xcentric Ventures

Submitted: Fri, April 11, 2008
Updated: Wed, August 15, 2012
Reported By: — cola South Carolina

Author Confirmed

Why?

Service Experts Columbia, South Carolina U.S.A.

Phone:
Web:
Category: Con Artists

Service Experts A/C And Heating Company Tried to rip me off Columbia South Carolina

*REBUTTAL Owner of company: NATE-Certified Techs

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A/C broke in august 2007. Called large company in Columbia/broad River area. figure large companie would be relible and honest. sent to my house a loud yellow/orange haired white boy who looked like sherman on the movie american pie. he had said i had moles in my ac coil and that it had caused it to freezxe. an i didnt need no anitfreez. he said i had need a uv light for $1500. so i called anuther company/. they say i had no moles and need no light. he put anti freeze in my ac and unit werking fine now for $200

Jasoncola29210
cola, South Carolina
U.S.A.

This report was posted on Ripoff Report on 04/11/2008 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/service-experts/columbia-south-carolina-29210/service-experts-ac-and-heating-company-tried-to-rip-me-off-columbia-south-carolina-325481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

NATE-Certified Techs

AUTHOR: Service Experts - (United States of America)

SUBMITTED: Wednesday, August 15, 2012

POSTED: Wednesday, August 15, 2012

We realize this incident occurred a while ago, but we want to assure everyone that our technicians are NATE-certified and receive continuous training to ensure that they diagnose issues properly. Presenting expensive solutions (such as the blue light for mold; this is a common remedy) is not something anyone looks forward to, but in terms of some HVAC problems, the proper & responsible solution can be expensive. Our technicians are expected to provide the outstanding, reliable service every time they visit a customer. If our service is not to your satisfaction, please contact us at CustomerCare@ServiceExperts.com and allow us the opportunity to resolve the matter. Thanks.

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