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Report: #381892

Complaint Review: Seventh Avenue - Monroe Wisconson

  • Submitted:
  • Updated:
  • Reported By: Reinbeck Iowa
  • Author Confirmed What's this?
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  • Seventh Avenue 1112 7th Avenue Monroe, Wisconson U.S.A.

Seventh Avenue Charging late charge and finance charge even through the payment was received before the due date. Monroe Wisconsin

*Consumer Comment: You are incorrect.

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I had went two to three months without making a payment. On September 17, 2008, I mailed them the full amount due.

The amount due was $96.04 - payment due date was October 5, 2008. I mailed the $96.04 September 17, 2008.

They received the full amount owed before the October 5th due date and they still billed me $10, Late Charge, dated -9-9-2008 and then a Finance Charge of $1. These charges did not show anywhere on the bill the month before on which I paid from.

When I called them today about this, I was told that they would not correct this because I had not made a payment in July and August. They had already charged me that $11 - twice for each of those months.

This is a SCAM as they did it to me the last time and I paid it that time. This time I'm fighting back and I WILL NEVER ORDER FROM THEM or their partner sights again. I will also make sure that everyone I know does not order from them as well. They need to be stopped.

Rowrena
Reinbeck, Iowa
U.S.A.

This report was posted on Ripoff Report on 10/16/2008 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seventh-avenue/monroe-wisconson-53566-1364/seventh-avenue-charging-late-charge-and-finance-charge-even-through-the-payment-was-receiv-381892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

You are incorrect.

AUTHOR: Amanda - (United States of America)

POSTED: Wednesday, May 05, 2010

Because you failed to make payment for July and August you were charged those monthly finance charges and late fees. In addition to this your payment for September was obviously late, as your payments I am assuming are/were due on the 5th. So if the company received your payment after the 5th of September that company has the right to charge you the interest for that month as well as the late charge. I would suggest if you do not make payment for extended periods of time to contact the company before mailing a payment to get the full balance at that time, statements are sent once a month and do not always include fees that haven't accured yet.

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