Complaint Review: SexToySuperSale.com, PTP - Ft. Myers Florida
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- SexToySuperSale.com, PTP 18328 Lee Road Ft. Myers, Florida U.S.A.
- Phone: 800-279-3101
- Web:
- Category: Adult Web Site
sextoysupersale, PTP, ripoff, Fraudulent, never returns emails or phone calls, never ships! Ft. Myers Florida
*Author of original report: Sextoysuperstore.com, Reply email
*Author of original report: Sextoysuperstore.com, Reply email
*Author of original report: Sextoysuperstore.com, Reply email
*Author of original report: Sextoysuperstore.com, Reply email
*Consumer Comment: Sounds like an old joke/scam
*Consumer Comment: Incredible "toy" shops available to you in various towns
*Author of original report: Sextoysupersale.com MESSAGES!!!
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
So I ordered on 4/4/05 (I'm wrighting this 5/24/05) and I ordered with express shiping which was only suposed to take 2-3 days. Never even got shipped!!!! I have sent numerous emails and called and left numerous messages!!! No responce! They still havent sent my order.
Every time I call all there "customer service reps are busy". Even if you press 0 it wont go to an operator. And the audomated system says to listen to the options for they have changed but there are NO options!
I am now fileing fraud with my credit card company... This has been a total waste of my time!!! This company is total BS!
I have sent them more than 10 emails and I have left them more that 5 voice mails... No one contacts you back!!!!
It has been almost 2 months!
Kelly
Roslindale, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 05/24/2005 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sextoysupersalecom-ptp/ft-myers-florida-33912/sextoysupersale-ptp-ripoff-fraudulent-never-returns-emails-or-phone-calls-never-ships-143880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#7 Author of original report
Sextoysuperstore.com, Reply email
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Friday, June 03, 2005
Ok I JUST recieved a reply email from Jeff Fabregas, Director of Operations at SexToySupersale, saying as follows:
Kelly,
It has just been brought to my attention that you have an order that was miss filed as already shipped when in fact it had not been I want to humbly apologize for this matter and let you know that I have ordered this shipped immediately. For your inconvience I have had the order shipped but have refunded the shipping costs for the delay. I would also like to offer you a 10% discount on any future order placed within the next 60 days. In the discount coupon box all you will have to do is put the code d968rpl and the order will automatically be recalculated with the discount in effect.
Once again, please accept my apology for this. I guess with the volume of business we do human error will occur occasionally.
Sincerely,
Jeff Fabregas,
Director of Operations
SexToySupersale
http://www.SexToySupersale.com
"The way adult shopping SHOULD BE!"
-------------------------------------------
It took me leaving them over 200 emails and over 100 voicemails for them to finally contact me back. I left in most of those messages the fact that I wanted a refund and NOT the product!!!! This order was ment for a friend and now I dont need it!
Also I will NEVER ORDER FROM THEM AGAIN!!!!!
I will let you know If I recieve the package. I just recieved that email today (6/3/05) at 3pm.
#6 Author of original report
Sextoysuperstore.com, Reply email
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Friday, June 03, 2005
Ok I JUST recieved a reply email from Jeff Fabregas, Director of Operations at SexToySupersale, saying as follows:
Kelly,
It has just been brought to my attention that you have an order that was miss filed as already shipped when in fact it had not been I want to humbly apologize for this matter and let you know that I have ordered this shipped immediately. For your inconvience I have had the order shipped but have refunded the shipping costs for the delay. I would also like to offer you a 10% discount on any future order placed within the next 60 days. In the discount coupon box all you will have to do is put the code d968rpl and the order will automatically be recalculated with the discount in effect.
Once again, please accept my apology for this. I guess with the volume of business we do human error will occur occasionally.
Sincerely,
Jeff Fabregas,
Director of Operations
SexToySupersale
http://www.SexToySupersale.com
"The way adult shopping SHOULD BE!"
-------------------------------------------
It took me leaving them over 200 emails and over 100 voicemails for them to finally contact me back. I left in most of those messages the fact that I wanted a refund and NOT the product!!!! This order was ment for a friend and now I dont need it!
Also I will NEVER ORDER FROM THEM AGAIN!!!!!
I will let you know If I recieve the package. I just recieved that email today (6/3/05) at 3pm.
#5 Author of original report
Sextoysuperstore.com, Reply email
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Friday, June 03, 2005
Ok I JUST recieved a reply email from Jeff Fabregas, Director of Operations at SexToySupersale, saying as follows:
Kelly,
It has just been brought to my attention that you have an order that was miss filed as already shipped when in fact it had not been I want to humbly apologize for this matter and let you know that I have ordered this shipped immediately. For your inconvience I have had the order shipped but have refunded the shipping costs for the delay. I would also like to offer you a 10% discount on any future order placed within the next 60 days. In the discount coupon box all you will have to do is put the code d968rpl and the order will automatically be recalculated with the discount in effect.
Once again, please accept my apology for this. I guess with the volume of business we do human error will occur occasionally.
Sincerely,
Jeff Fabregas,
Director of Operations
SexToySupersale
http://www.SexToySupersale.com
"The way adult shopping SHOULD BE!"
-------------------------------------------
It took me leaving them over 200 emails and over 100 voicemails for them to finally contact me back. I left in most of those messages the fact that I wanted a refund and NOT the product!!!! This order was ment for a friend and now I dont need it!
Also I will NEVER ORDER FROM THEM AGAIN!!!!!
I will let you know If I recieve the package. I just recieved that email today (6/3/05) at 3pm.
#4 Author of original report
Sextoysuperstore.com, Reply email
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Friday, June 03, 2005
Ok I JUST recieved a reply email from Jeff Fabregas, Director of Operations at SexToySupersale, saying as follows:
Kelly,
It has just been brought to my attention that you have an order that was miss filed as already shipped when in fact it had not been I want to humbly apologize for this matter and let you know that I have ordered this shipped immediately. For your inconvience I have had the order shipped but have refunded the shipping costs for the delay. I would also like to offer you a 10% discount on any future order placed within the next 60 days. In the discount coupon box all you will have to do is put the code d968rpl and the order will automatically be recalculated with the discount in effect.
Once again, please accept my apology for this. I guess with the volume of business we do human error will occur occasionally.
Sincerely,
Jeff Fabregas,
Director of Operations
SexToySupersale
http://www.SexToySupersale.com
"The way adult shopping SHOULD BE!"
-------------------------------------------
It took me leaving them over 200 emails and over 100 voicemails for them to finally contact me back. I left in most of those messages the fact that I wanted a refund and NOT the product!!!! This order was ment for a friend and now I dont need it!
Also I will NEVER ORDER FROM THEM AGAIN!!!!!
I will let you know If I recieve the package. I just recieved that email today (6/3/05) at 3pm.
#3 Consumer Comment
Sounds like an old joke/scam
AUTHOR: Jason - (U.S.A.)
SUBMITTED: Friday, May 27, 2005
Anyone ever hear of rebate or refund checks coming from companies that put, shall we say "interesting" things in the memo fields of the check? Hoping that the consumer would be too embarassed to actually cash it? I've actually done this as a joke when paying off a bet, write the check to the person for $10 and in the memo field write down "For Glorious five-way sex" or something. Obviously, only done with friends to gauge the reaction and too see if they notice, and to hear the stories about what happened when they deposited it. Of course, they've gotten me back by putting some things in the memo field not fit for even internet printing.
Maybe this company, being an adult toy company thinks along the same lines, that people will be too embarassed to pursue them.
#2 Consumer Comment
Incredible "toy" shops available to you in various towns
AUTHOR: Eddie - (U.S.A.)
SUBMITTED: Thursday, May 26, 2005
With all the local "toy" shops available to you in various towns why would you order from the internet ? Many upscale stores welcome lady shoppers in my area.
#1 Author of original report
Sextoysupersale.com MESSAGES!!!
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Thursday, May 26, 2005
Ok so with in the last 3 days I have left them over 50 voice mail messages and no one ever calls me back. Representatives are always busy!!!!
I also sent them over 100 emails... I AM SERIOUS ABOUT GETTING MY MONEY BACK!!!
Advertisers above have met our
strict standards for business conduct.
