Shaw Carpet Lowe's Filed a claim through Lowe's where carpet was purchased on 07/09/2011 due to the carpet a loss of carpet fibers causing excessive wear Dalton Georgia

I purchased 1800 sq ft of Shaw  Abundant Life carpet through Lowe's on 07/09/2011.  The carpet has continuously loss fibers during cleaning and now is to the point of becoming thread bear.  Lowe's contacted Shaw which declined to replace the carpet.  When I contacted Shaw customer service I was told it was not there problem and  I must hold either Lowe's or the company who actually produced the carpet for Shaw Liable for the problem.

They took no responsibility for there on carpet warranty.   I plan to file arbitration against Shaw and Lowe's who both refuse to honor the stated warranty.