Report: #3515

Complaint Review:

  • Submitted: Tue, October 03, 2000
  • Updated: Tue, October 03, 2000
  • Reported By: Tempe Arizona

    , Nationwide, PA MI

Video Computer Store & George Cappell should be indicted for defrauding, cheating, fleecing, tricking, theft and deception.

Show customers why they should trust your business over your competitors...

We are being ripped off also by the VC Store. We ordered a new computer and received nothing but a monitor. It has been months since we placed the order but still nothing. We have tried calling 15 times and been put on hold for 165 minutes.

My husband kept sending E-mails to them to no avail. At that time they responded by sending us an E-mail stating that "the one he ordered was no longer available" but they would send us a different one. We didn't want a different one. We wanted our money back.

We called our credit card company and told them the story about VC Store and advised them that we had not received the merchandise and it was currently in dispute. We were advised to fill out the Billing Rights on back of statement and fax it to them, which done immediately.

VC Store also stated on their E-mail that they would send us FedEx labels. They didn't send it FedEx. It was sent UPS. Anybody can get FedEx labels.

I plan on reporting this to the Better Business Bureau in Pennsylvania and Missouri along with the Attorney General of both states. I will also report them to the Federal Trade Commission, AT&T cable, Chamber of Commerce in Pennsylvania, consumer affairs, WGN-TV and our Missouri Congressman.

George Cappell should be indicted for the following: defrauding, cheating, fleecing, tricking, theft and deception.

I keep meticulous records and will continue to do so until this matter is resolved.

Terry Risley
E-mail address:

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This report was posted on Ripoff Report on 10/03/2000 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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