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Report: #626961

Complaint Review: Shellco Credit Systems Ltd - Concord Ontario

  • Submitted:
  • Updated:
  • Reported By: volanthius — London Ontario Canada
  • Author Not Confirmed What's this?
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  • Shellco Credit Systems Ltd 2180 Steele Avenue West, Suite #215 Concord, Ontario United States of America

Shellco Credit Systems Ltd University of Western Ontario Unfair, Uncooperative, ignorant, abusive, harrassement Concord, Ontario

*Author of original report: Update

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This has been an ongoing fisaco since I enrolled in Uni of Western ONT.



My Osap didn't go through, so I withdrew. They didn't withdraw my enrollment until the second semester, and left me with a bill.



I tried disputing it, and got my account sent to Shellco Credit Systems LTD.



Here is yet another run around with the ignorant and useless credit agency.















From: EMAIL NOT SHOWN
Sent:July 27, 2010 10:44:39 PM
To:shellco@on.aibn.com


Dear Maria Stanisis,


I received your threatening letter in the mail today that was dated for July 22nd.



I called in last week on Tuesday the 20th of July, and spoke with another female client personnel who didn't leave me her name. I told her I was making a payment on JULY 29th of $100.  Two days before you wrote this letter. I'm not sure if you received your messages that were suppose to be forwarded to you or not.



I have continually made payments around that much regularly in the past. I do what I can, and I always have funds being transfered to University of Western Ontario from my Bank Account when its available. I know it takes a few days or what not for you to update your records through the banks, the university, and your own recording keeping personnel. This is not my only bill, and I do have living expenses that I have to pay for as well. I don't like owing anyone/company/etc anything, and I thought that I had made it clear that I am trying to clear up my debt with monthly payments that I can afford.



As for the past few months, my payments were less than my usual amount, but were still payments to show good intentions on paying my debts. I'm sorry for that. I lost my job for a few months from April until July. I tried to make the best intentions of paying my debt, and my other creditors, and other living expenses. I have not by any means tried to avoid making payments, or neglecting my responsibility to do so. I just haven't had the funds to make proper payments on the end/beginning periods of every month. 



However, I do make payments and keep recorders of it.



My recent payments are as follows:




  • May 10th for $50.00. 
  • May 27th for the month of June for $75.00
  • July 12th (late - I'm sorry but made) for $100.00
  • July 29th for $100.00
  • Another payment will come on August 26th if not sooner for another $100.00

I hope this payment on July 29th for $100.00 will satisfy your demand for payment within twenty days of myself receiving this threatening letter. I have a new job, and should make more regular payments at the end/beginning of every month when I get paid.




Just please stop with the threatening of court costs, summons, and other legal issues. I'm making payments every month, and this shows I'm making good intentions on paying my debt off. No judge would garnish my wages completely with records to prove I've been doing what I can with what I have. I don't own a car, have a lifes savings, real estate, or any other assets to be seized or repossessed. 



I will be looking into seeking legal advice on how to proceed after this letter though, and would ask that my account be moved to another representative, or to your immediate supervisor.



Please communicate with me by email at this email address, phone calls at ###-###-####, or even communicating with your colleagues who should of kept record of my phone calls when I called. I know you were "on vacation"  recently for some time, but this is ridiculous. 



All I want is respect, and better communication between Shellco Credit Systems LTD and myself until this debt is completely payed off. I will continue to make my payments, and keep your company posted of the transaction dates from my bank, and would appreciate the same amount of effort back in return.



Cordially,



Name not shown.

ACC: ########



Contact information removed.



This just goes to show that they can't keep up to date with their own records, and embarrassed people without reason. This is disgusting! 



The letter sent threatened of a court summoning for lack of payment, and lack of communnication....



Hard to believe but it's true.



This Credit Officer seriously doesn't know how to do her job, or how to interact with other people. SHAME ON YOU!

This report was posted on Ripoff Report on 07/27/2010 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shellco-credit-systems-ltd/concord-ontario-l4k-2z5/shellco-credit-systems-ltd-university-of-western-ontario-unfair-uncooperative-ignorant-626961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Update

AUTHOR: volanthius - (Canada)

POSTED: Friday, July 30, 2010

The situation has been resolved with the company and the client.


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