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Report: #1122941

Complaint Review: Shenzhen Gengood Electronics & Technology Co., Ltd. - FuYong, Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kelly — Vancouver British Columbia
  • Author Not Confirmed What's this?
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  • Shenzhen Gengood Electronics & Technology Co., Ltd. 4th Floor,2 Building,QiaoTou Community,FuYong,Shen Nationwide China

Shenzhen Gengood Electronics & Technology Co., Ltd. Celine Zeng, Carlos Duan Ecig Vaporizers Scammers Rip Off Avoid at All Costs - They will take your $ FuYong, Nationwide

*Author of original report: I stand by my original statement

*Consumer Comment: This company is good and trustworth

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OMG Please stay away from this company. I am making it my personal mission to warn other potential buyers so they don't lose their hard earned money like I did. I started with a sample, and it seemed legit enough so I placed a larger order in the thousands. But not before confirming about their warranty. You see, anytime you buy electronics you want to make sure there is a warranty, which I did! They assured me that they have a 1 year warranty on defective items. Well a couple weeks after selling out, that's when the customer complaints started rolling in. After Celine and Carlos dodged countless emails from me, they finally got back to me and told me to send the defects back (almost half of the vaporizers at this point!). I spent another $100 sending them back to the address they told me with tracking. They received the parcel, but refuse to answer my emails. I had to refund pretty much all the customers at this point :( I am not only out the money for the units, but the units themselves which I sent back and I am out the return shipping to boot. These guys are heartless bastards, they don't care about you or your customers. And will ignore your emails once there is a problem. Please avoid this company at all costs! You have been warned :(

This report was posted on Ripoff Report on 02/11/2014 08:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shenzhen-gengood-electronics-technology-co-ltd/nationwide/shenzhen-gengood-electronics-amp-technology-co-ltd-celine-zeng-carlos-duan-ecig-vap-1122941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

I stand by my original statement

AUTHOR: - ()

POSTED: Friday, April 17, 2015

Hmmm that makes absolutely no sense, unfortunately I am a loser in this case and I stand by my word. And if you go on YouTube there are few other people that have had the same issue with this company. Judging by your poorly written English sentence, I am going to assume you are in China and work for this terrible company. Trust me people, you will get your goods, but they will break down! And you will get absolutely no assistance or response or resolution. To any potential customers….save you’re hard earned money and purchase elsewhere....

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#1 Consumer Comment

This company is good and trustworth

AUTHOR: Francise0209 - (USA)

POSTED: Friday, April 17, 2015

I have been dealing with this company for more than two years.their products and services are great.The man who wrote this only to decredit the company?try to win by telling stories?

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