Report: #1002233

Complaint Review: Shine In No Time

  • Submitted: Wed, January 23, 2013
  • Updated: Wed, January 23, 2013
  • Reported By: Betty — Camas Washington United States of America
  • Shine In No Time
    316 SE 123rd Ave
    Vancouver, Washington
    United States of America

Shine In No Time Tristan Delamarter, Kenneth Krueger, Katy Krueger Refused to give refund after keys locked in Van! Vancouver, Washington

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My husband went here to get our Dodge Caravan
vacuumed and washed.  Gave the keys to the attendant, who then proceeded to lock
them in the van. Did they say, "Oh my gosh, we're so sorry!" NO! They
blamed my husband, saying that the van locked automatically. THE
drive all the way over there to unlock it, and obviously by that time we
are both upset and want a refund. What does the manager Tristan say to
this, "I'm not authorized to give refunds". So not only do they not take
responsibility for their mistake, and apologize, but they also refuse
to offer a refund of $18 for their shoddy service that we never received. I understand that people
make mistakes, but trying to save your hide and blame the customer is
absolutely the wrong thing to do, and I will NEVER go here again.
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This report was posted on Ripoff Report on 01/23/2013 06:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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