Report: #153085

Complaint Review: Shop Nbc / V2premier

  • Submitted: Tue, August 09, 2005
  • Updated: Sun, August 14, 2005
  • Reported By: mosinee Wisconsin
  • Shop Nbc / V2premier
    6939 Americana Parkway
    Reynoldsburg, Minnesota

Shop NBC - V2premier ripoff Reynoldsburg Minnesota

*Consumer Suggestion: Where to complain regarding this issue/ Information

Show customers why they should trust your business over your competitors...

I purchased my V2Premier in October of 2004. Within the first week I had to call tech support because my hard drive crashed. They had me restore my hard drive over the phone. Everything I had done so far was completely lost and I had to start all over.

AOL does not work properly, I have had to reinstall this numerous times and alot to the software that came with the system is obsolete and cannot be registered to use. When I use my V2 now it continually shuts off in the middle of what I am doing and will rebute itself. I then need to start all over again.

I have reported these problems numerous times, but no one seems to know how to fix them. I bought this computer, because it had everything I was looking for at the time and didn't think a company like ShopNBC would promote something they did not stand behind.

I have started to sell my products on-line and still continue to have problems, which causes me serious delays.

I will be purchasing a new computer within the next couple of weeks as my on-line business has taken off and I need a computer I can count on. For sure it will be from a ruputable company.

mosinee, Wisconsin
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This report was posted on Ripoff Report on 08/09/2005 01:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Where to complain regarding this issue/ Information

AUTHOR: John - (U.S.A.)

Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.

ShopNBC / Viscom Technologies Group (Minnesota)
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353

Federal Trade Commission:

Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450

ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
Mr. Mitch Cook, Director, Customer Operations
Ms. Kathy Smith - Director, Customer Service
Mr. Howard Fox - Senior VP Operations/Cust Serv
Mike Davidson -Sales Host
Kerry McNally- Sales Host
Shawn Wilsie- Sales Host
Brian Kessler - Sales Host
Customer Service
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244

Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
Note: The V2Premier is not manufactured by Viscom Technology Group. ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350

State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360

Better Business Bureau in greater SanFrancisco area:

(California Residents)
California Department of Consumer Affairs:

Federal Trade Commission:
Phone Number:1-877-382-4357

"Don't look at what your getting elsewhere, look at what your not getting"
Big Jim Davidson
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