Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #504520

Complaint Review: shop-softs.com/ - Internet

  • Submitted:
  • Updated:
  • Reported By: Concerned purchaser — Atlanta Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • shop-softs.com/ http://www.shop-softs.com/ Internet United States of America

shop-softs.com/ SCAM!!! DON'T ORDER FROM THIS COMPANY! This is a bootleg operation that appears to be legit but is not. They shipped scratched/fake Adobe 9 software to me. Shipping label was covered in Chinese. Selling fake copies of Adobe 9 software for more than half off. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

www.shop-softs.com is a fraudulent, scam, company selling bootleg Adobe software (and others) at large discounts.


We ordered Adobe products and the items were shipped "free" as promised.  At first I thought it odd that a quality vendor would use Pay Pal as their payment vehicle vs. their own secure interface however, we dismissed it as more and more vendors seem to use Pay Pal as a source of payment for internet transactions.


The second odd occurance was that when the items arrived, the shipping lable was covered in chinese writing.  Their web site was obvioulsy designed to appear very "American".  However, when we went back and looked closer, there were typos on the website and some of the phrasing of sentence structures sounded very foreign when examined. 


The software arrived packaged in very "Adobe looking" packaging, however, when we opened the software, the disks were severly scratched and being familiar with the company we knew that Adobe would NEVER allow their products to be shipped out damaged.


Their web site offeres a guarantee 30 day return and we made repeated attempts to contact without any response.  However when we emailed them through Pay Pal's resolution dispute center, we received one inital response from an odd chinese sounding gmail address.  (that actual address that the only reply came from was chenquingshui02@gmail.com).  The person who replied never signed their name and the email was again riddled with horrible typos and awful English sentencing.  They told me to go ahead and install the software even though it was damaged.


Their website has no contact numbers and there is only reference to "Customer Service".  When customer I contacted PayPal and they were great and agreed to refund my money.   


Protect yourself and stay away from them.   Hopefully the feds will catch on to them soon.

This report was posted on Ripoff Report on 10/05/2009 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shop-softscom/internet/shop-softscom-scam-dont-order-from-this-company-this-is-a-bootleg-operation-that-ap-504520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now