Report: #1079478

Complaint Review:

  • Submitted: Tue, August 27, 2013
  • Updated: Tue, August 27, 2013
  • Reported By: H S — Jacksboro Tennessee
    733 Hildebrand Cir.
    Folsom, California
    USA Complete Consumer Rip-off Company! Folsom California

Show customers why they should trust your business over your competitors...

On 2/19/2013, I ordered a coat from When I received the coat, they did not send me the coat that I ordered. I tried to contact the company but phone calls are sent to a voice mail and are never returned. Emails go unanswered also. I contacted the BBB and filed a complaint against the company. The BBB tried to contact the company but the company would not respond to them either. After the BBB closed the complaint, I received an email from the company (April 23rd) telling me to return the coat and they would send me the correct coat.

I returned the coat to the address they provided which is in Sevierville, TN. Since then I have tried to contact the company about the coat since they have not sent me the coat that I ordered. Again, phone calls and emails are unanswered. I even filed another complaint with the BBB and again, they didn't respond to the BBB. In the last 3 years, there has been 61 complaints filed against through the BBB. 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/27/2013 11:15 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.