Complaint Review: Shopgoodwill.com - Internet Internet
- Shopgoodwill.com 2722 West 5th Street,Santa Ana, CA 92703, Internet United States of America
- Phone: 714-640-8360, 714-547-636
- Web: www.shopgoodwill.com; www.ocgoodwil...
- Category: Antiques & Second-hand
Shopgoodwill.com Goodwill Misrepresents items in order to increase bids and "plays favorites" ,basically lets their "favorite" place bids on LCD tvs, etc. Internet
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Misrepresented Items
My bid on a few pieces of jewelry that were described as having specific stones and carat weight. When I received the pieces, I quickly realized they were not as described. I contacted Shopgoodwill and told them about the problem. The auction descriptions were very vivid and there were ** NO ** indications anywhere that there was doubt about what they were describing. No language like, "appears to be" or "gold-colored" or "sapphire-like".
With the business that Shopgoodwill does on the Internet, I am SURE that they could have gotten some jewelry testers - or even purchased them - to make their descriptions more credible.
In short, they did refund my purchases upon return of the items. HOWEVER, they also removed my bidding privileges because I returned the misrepresented items. They never told me that they would be banning me from the site because of this. Over the years I purchased a lot of items from them, many not worth the price I paid. It is their loss.
"Set-Asides"
Also, please note that it's usually the same bidder who "wins" the auctions for items like the large screen LCD televisions.... They state "Pick-up only" on some auctions, however, if you make arrangements for a local "pick-up & ship" company to pick up the item for you, they still won't let you have the item.
It's a VERY cozy (and PROFITABLE) arrangement for someone there.... Be sure that the management "buys" a number of high-end items at ridiculously low prices.
This report was posted on Ripoff Report on 04/13/2011 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopgoodwillcom/internet/shopgoodwillcom-goodwill-misrepresents-items-in-order-to-increase-bids-and-plays-favorit-717155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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