• Report: #1016856
Complaint Review:

ShopKo online

  • Submitted: Tue, February 19, 2013
  • Updated: Tue, February 19, 2013

  • Reported By: Judy — New Haven Connecticut United States of America
ShopKo online
Internet United States of America

ShopKo online wrong item delivered, no refund for returning it Internet

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I ordered a car seat online at shopko that was on sale. But the wrong item was delivered. They sent actually a cheaper product, my credit card was already charged with my original order. Before I sent it back, I called shopko customer service about a refund for returning the package. They granted me a refund! I was happy and sent it back without bothering about the expensive shipping (it was a huge box!). I'm still waiting for my money... for 3 months now and lots of emails back and forth. They don't even reply anymore. I guess they never wanted to give me my money back. At least I got the refund for the car seat, but never for returning the wrong item. I'll never order there again, I don't want to lose more money, time, nerves and patience!

This report was posted on Ripoff Report on 02/19/2013 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/shopko-online/internet/shopko-online-wrong-item-delivered-no-refund-for-returning-it-internet-1016856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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