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Report: #797427

Complaint Review: Shopper Drug Mart - North york Ontario

  • Submitted:
  • Updated:
  • Reported By: Apurva — Ontario Canada
  • Author Not Confirmed What's this?
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  • Shopper Drug Mart 2550 Finch Ave W North york, Ontario United States of America

Shopper Drug Mart Return Policy North york, Ontario

*Consumer Comment: I found this on their website....

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I have purchased two bags for Halloween candy from Shopper Drug at 2550 Finch Avenue. I could use only one bag of candy and one was left as extra. Following week I went stores to return extra bag in original packing and with receipt and to my surprise lady on the counter refused to accept it because it was seasonal.  Then I met her manager on duty on 12th November 2011 at around 10.30 AM. She also refused to accept, I tried to explain her that I am within their criteria for return policy and no where they have mentioned about non acceptance of seasonal items on the stores or on their receipt.  She argued cannot accept return because on seasonal items exceptions mentioned on their website.  

At home I refereed their website for return exception and no where I could find that they have exception for seasonal item.

 

This report was posted on Ripoff Report on 11/12/2011 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopper-drug-mart/north-york-ontario-m9m-2g3/shopper-drug-mart-return-policy-north-york-ontario-797427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I found this on their website....

AUTHOR: Ken - (USA)

POSTED: Saturday, November 12, 2011
Return ExclusionsLotteryPrescriptionsProducts with    codeineEarringsPillows (non Life Brand)Electronic Gift CardsPhone cardsBreast Pumps Ticket Ops (where applicable) Custom orders  Mattresses  Cushions NOTE:  Other Exclusions may apply

I would guess this could include seasonal merchandise.
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