• Report: #518440
Complaint Review:

Shoppers Choice

  • Submitted: Mon, November 02, 2009
  • Updated: Mon, November 02, 2009

  • Reported By: Rosalyn — Mansfield Texas U.S.A.
Shoppers Choice
Internet United States of America

Shoppers Choice They don't honor price quoted on website Internet

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Shoppers Choice!
Why Shop With Us?   100% Satisfaction Guarantee & Real Customer Service! 

That's a lie!    Yes, as shoppers we have lots of choices.  And here is why:
I spoke with you all this morning regarding this.  The agent I spoke with is named Joshua at 877-743-2269.   Obviously, you guys really don't care about customers because you are refusing to honor the price shown.  All he said to me was "thank you for pointing out the error."  I will never shop with you and this letter is going to be posted across the internet to show your lack of concern.

BTW, the page is NOT inactive and is still showing just fine.  You now show the product to be unavailable.  Click on the link for yourself, you all still haven't corrected it:

--- On  Mon, 11/2/09, ShoppersChoice.com LLC  <customerservice@bbqguys.com> wrote:

From: ShoppersChoice.com LLC <customerservice@bbqguys.com> Subject: Re: food dehydrator To:  Date: Monday, November 2, 2009, 9:28 AM
Hello, I'm sorry but the web page you provided shows an inactive item and an "no longer available" icon. I'm sorry, but we cannot supply you this product.   Please keep in mind that we are answering hundreds of emails daily.  To expedite your service please copy and paste previous correspondences when replying to our emails. ************************************ Shopperschoice.com owns and operates many of the top sites online including bbqguys.com, ultimatepatio.com, gaslogguys.com, homeappliancecenter.com, outdoorkitchensdepot.com and over 50 others!!  ************************************ Thank You ShoppersChoice.com Customer Service Team 877-743-2269 ---  customerservice@shopperschoice.com  wrote: From: "Customer Service" < customerservice@shopperschoice.com > To:  customerservice@shopperschoice.com Subject: New Website Contact Form Date: Sat, 31 Oct 2009 02:55:41 -0500 (CDT) A user has submitted an e-mail form from the contact page on shopperschoice.com. Following is the information they supplied: Comment: I did a Google search and came up with a food dehydrator for sale for $32.13. http://www.shopperschoice.com/item_item_477617.html?PID=2007032 I\'m willing to pay that since that is the photo for the item shown.  I want the item in the photo which is a dehydrator...and you are advertising That photo for That price of $32.13

This report was posted on Ripoff Report on 11/02/2009 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/shoppers-choice/internet/shoppers-choice-they-dont-honor-price-quoted-on-website-internet-518440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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