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Report: #256075

Complaint Review: Shopping Essentials Plus - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Hamilton Virginia
  • Author Confirmed What's this?
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  • Shopping Essentials Plus 9500 W Dodge Rd Omaha, Nebraska U.S.A.

Shopping Essentials Plus tried to charge my AMEX a fee for services they said I signed up for. I did not!! Ripoff Omaha Nebraska

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I received a letter in the mail from Shopping Essentials Plus, indicating that I should have recieved my Welcome Materials either by mail or e-mail, and I was currently within my 7-day trial period. If I did nothing, then the membership fee of $19.95 would be charged to "the credit card account I authorized".

I called the toll free number and reached a Call Center in Houston, Tx. handling calls for Shopping Essentials Plus and the agent I spoke to told me that I had recently purchased something on-line with my AMEX, and was offered a $25.00 K-Mart gift card free to become a member of Shopping Essentials Plus. They told me I selected YES at that option.

I told her (Tee was her name and her #19756) I wanted to speak to a supervisor and she transferred me to Carlos #18228. Carlos informed me that either I, or someone in my household had used my AMEX on a web-site NEVER BLUE, and a POP UP window offered the K-Mart gift card, and the option YES was selected.

I asked what Shopping Essentials does for a living, and they said they sell Gift Cards for various stores at discounts of 20%. I asked about the $19.95 fee, and was informed that was a monthly fee, not a one time charge as indicated in the letter.

I asked Carlos for the mailing address and the President of the Company's Name. The President is Gary Johnson, and the company is located in Omaha, Nebraska. I assured Carlos that I would be reporting this incident for further action to be taken.

Joyce
Hamilton, Virginia
U.S.A.

This report was posted on Ripoff Report on 06/21/2007 05:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopping-essentials-plus/omaha-nebraska-68114/shopping-essentials-plus-tried-to-charge-my-amex-a-fee-for-services-they-said-i-signed-up-256075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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