Report: #1026935

Complaint Review: Side Socket

  • Submitted: Mon, March 11, 2013
  • Updated: Mon, March 11, 2013
  • Reported By: JM — Leawood Kansas United States of America
  • Side Socket
    P.O. Box 3179
    United States of America

Side Socket Terrible On-Line Order Entry System, Internet

Show customers why they should trust your business over your competitors...

     I attempted to place an order for a multiple outlet plug advertised on TV. The Order Entry system is confusing as to the number of items being ordered.

     I exited the process before committing to purchase the item(s) in order to try to understand how to get how the number of items is defined. Each time I exited the process BEFORE COMMITTING TO PURCHASE an order was generated with no indication that this action had taken place.

    Much to my surprise, I received THREE order confirmations via email later that day. Since this all took place on a weekend, there was no telephone or email address available for communication to resolve this problem.

    Consequently, I will have to wait for each order to arrive so that I can refuse shipment, obtain proof that the items were returned and then deal with my credit card company to get the charges corrected; Needless to say, I will never do business with this company again.
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This report was posted on Ripoff Report on 03/11/2013 10:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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